Privacy Policy

Hatch & Hype Digital | Last updated: December 29, 2025

Introduction

At Hatch & Hype Digital, we respect your privacy and are committed to protecting your personal information. This privacy policy explains what data we collect, why we collect it, how we use it, and your rights regarding your data.

Information We Collect

When you submit our intake form or otherwise engage with Hatch & Hype Digital, we may collect the following information:

Information You Provide Directly

• Name: Your full name or preferred name
• Email Address: Your email for communication purposes
• Phone Number: Your phone number (optional)
• Business Name: Your company or organization name (optional)
• Message/Inquiry: Any information you choose to share about your needs or questions
• Marketing Preferences: Your consent for marketing communications (optional)

Information Collected Automatically

When we send you emails, we may track:

• Email Opens: Whether and when you opened our emails
• Link Clicks: Which links you clicked in our emails

This tracking helps us understand what information is useful to you and improve our communications. You can disable email tracking by disabling images in your email client.

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your inquiries, provide services, and fulfill our business relationship with you
• Communication: To contact you about your request, provide updates, and answer questions
• Marketing (with consent): To send you helpful resources, updates, and information about our services (only if you opted in)
• Improvement: To understand engagement and improve our services

Marketing Communications

When you submit our intake form, you have the option to consent to receiving marketing communications from us. This is completely optional:

• Opt-in: You must explicitly check the marketing consent box to receive promotional emails
• Opt-out: You can unsubscribe from marketing emails at any time using the unsubscribe link in any email
• Separate from service emails: Even if you opt out of marketing, we may still send you important service-related communications

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Generally, this means:

• Active customer relationships: Data retained for the duration of our business relationship
• Inactive leads: Data may be retained for up to 3 years after last activity
• You may request deletion of your data at any time (see "Your Rights" below)

Data Sharing

We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party service providers who help us operate our business (email delivery, hosting, analytics) under strict confidentiality agreements
• Legal Requirements: When required by law, subpoena, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted connections (HTTPS/TLS)
• Secure database storage
• Access controls and authentication
• Regular security reviews

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can request that we correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information
• Opt-out: You can opt out of marketing communications at any time
• Portability: You can request a copy of your data in a portable format

Cookies and Tracking Technologies

Our intake forms and public-facing pages use minimal tracking:

• We do not use third-party advertising cookies
• We may use session cookies for form functionality
• We may use analytics to understand how our forms are used (aggregated, non-personal data)

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this policy.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Email: hatchandhypedigital@gmail.com